![]() Overview: You can manually move your Sync folder to a new computer, to avoid having to re-download your files from the cloud when re-installing Sync. Removable media is not recommended: SD cards, USB “thumb drives” and other devices that are removed often are not recommended locations for the Sync folder, as these types of devices can cause unexpected deletes, slow syncing performance, and file system compatibility issues. Sync won’t work correctly if the Sync folder is located on a network drive. Network file systems are not supported: Sync does not support network attached drives or network file systems, as file update events are not sent by network storage. You can safely delete the Sync folder from the old location. The Sync folder may still exist at the old location. That’s it, you’ve now successfully moved the Sync folder to a new location. Navigate to the new Sync folder location, highlight the folder (but don’t navigate into it), and click Select Folder or Open.The Sync app will prompt you to locate the new Sync folder.Once the copy is complete (and the original folder removed), click the Sync icon on the Windows system tray or the Mac menu bar, click the the Settings icon (cog), and select Resume Sync.If you copied the Sync folder you’ll need to delete it at the original location.This will copy or move your Sync folder from the current location, to the new location. Navigate to the new location using Windows File Explorer or Mac Finder.Highlight and right click the Sync folder and select Copy or Cut.Navigate to the location of your current Sync folder using Windows File Explorer or Mac Finder.Click the Settings icon (cog) and select Pause Sync.Click the Sync icon on the Windows system tray or the Mac menu bar. ![]() When you resume Sync, the app will prompt you to locate the Sync folder at the new location. ![]() Overview: The easiest method to move your Sync folder to a new location is to Pause Sync, then manually move the Sync folder from the current location to the new location using Windows File Explorer or Mac Finder. Moving the Sync folder to a new location on the same computer or to an external USB drive
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